The Refresh

Cancellation Policy

Maximus Detail LLC intends to provide you with the greatest mobile detailing service experience. Thank you for this opportunity to serve you! Cancel or reschedule your service up to 24 hours before the reservation. 50% deposit is required at the time of booking. Late cancellations or no shows will result refund forfeiture. Maximus Detail cannot remove or install child safety restraints. Should car seats, booster seats or similar remain in the vehicle, we will clean around them but cannot guarantee optimal results. Please provide an ample amount of space to perform our service, permission to be on-premises if you are not the property owner, and a safe location as well as safe conditions to service your vehicle. We require access and use of a hose connection for water, and an electrical outlet with power. If we arrive and the previously mentioned conditions are not met, we reserve the right to reschedule the service for later/date that works for both parties. In addition, there will be a $50 rescheduling fee, barring any unusual circumstances that are outside of your control. Please remove all personal belongings, money, and other significant items from their vehicle prior to any type of details. Maximus Detail is not responsible for any lost or damaged items that remain in the vehicle. If the service is provided at your home, please make sure to have all vehicles adjusted so we do not have to break down our setup to allow vehicles to move. Your remaining balance is due in full after your service is complete. Failure to pay in full on the same day will result in a 10% late charge accrued each day if left unpaid. We reserve the right to alter or amend a booking time/date without penalty but wherever possible will let the customer know at the earliest opportunity. We reserve the right to alter a booking or move a booking in accordance with weather conditions and/or equipment failure without penalty to the company. We will promptly communicate any changes or issues. We reserve the right to amend any price during the detailing should it differ from the original price. Pet hair and sand are two of the toughest items to remove from a vehicle with normal vacuuming. The complete removal of either element is not guaranteed with any of our service offerings. However, on most occasions, we are successful at removing visual traces of both elements. We make no guarantees when it comes to the removal of stains and/or odors from vehicles.

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