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Privacy Policy

Effective Date: November 5, 2026
 

Maximus Detail ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request a quote, schedule services, create an account, or otherwise interact with our business.
 

By using our website at www.maximusdetail.biz, you acknowledge the practices described in this Privacy Policy.
 

1. Information We Collect
 

We may collect personal information that you voluntarily provide when interacting with our website or services, including:
 

  • Contact Information: Name, email address, telephone number, and mailing or service address.

  • Vehicle Information: Vehicle make, model, year, condition, and other details provided when requesting automotive detailing services.

  • Booking Information: Requested services, appointment dates, scheduling preferences, and service history.

  • Account Information: Information provided when creating or managing a customer account, including login credentials managed through our website platform.

  • Payment and Transaction Information: Purchase details, invoices, payment status, and related transaction records.

  • Communications: Messages, questions, feedback, photographs, and other information submitted through our contact forms, quote requests, or direct communications.

  • Website Usage Information: Internet Protocol (IP) addresses, browser types, device information, pages visited, and other technical information collected through cookies and website analytics.
     

We collect only the information reasonably necessary to operate our business, provide services, and improve the customer experience.
 

2. How We Collect Information
 

Personal information may be collected when you:
 

  • Submit a contact form or request a quote.

  • Schedule or purchase a detailing service.

  • Create or access a customer account.

  • Subscribe to our newsletter or promotional communications.

  • Purchase a gift certificate.

  • Contact us by email, telephone, or other communication channels.

  • Browse or interact with our website.
     

Certain technical information may also be collected automatically through Wix and associated website technologies.
 

3. How We Use Your Information
 

We use collected information for legitimate business purposes, including:
 

  • Responding to inquiries and providing service estimates.

  • Scheduling, confirming, and managing appointments.

  • Processing purchases, payments, and gift certificates.

  • Maintaining customer accounts and service histories.

  • Communicating important appointment information, service updates, and customer support messages.

  • Sending newsletters, promotions, or special offers when you have subscribed or otherwise provided appropriate consent.

  • Improving our website, services, and customer experience.

  • Maintaining website functionality, security, and fraud prevention.

  • Complying with applicable legal, tax, and regulatory obligations.
     

We do not use customer information for purposes unrelated to our business operations without an appropriate legal basis or authorization.
 

4. Website Hosting and Data Storage
 

Our website is hosted through Wix.com, which provides the technology supporting our website, contact forms, customer accounts, online bookings, and related services.
 

Information submitted through our website may be stored and processed using Wix's databases, applications, and infrastructure.
 

Wix implements security measures designed to protect information stored through its platform. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
 

For additional information about Wix's privacy and data handling practices, please visit:

https://www.wix.com/about/privacy
 

5. Customer Accounts
 

Our website allows customers to create accounts to access certain features, including appointment information, booking history, and account management.
 

Account information is managed through Wix's membership and authentication systems.
 

Customers are responsible for maintaining the confidentiality of their account credentials and should notify us if they suspect unauthorized account activity.
 

Customers may request assistance with updating or deleting their accounts by contacting us using the information provided below.
 

6. Payments and Transactions
 

Payments made through our website are processed through Wix Payments and supported payment methods, including PayPal, Apple Pay, and Google Pay. Where available, customers may choose to save payment methods through Wix's secure payment infrastructure for future transactions.

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Payment providers maintain their own security practices and privacy policies. Payment information is handled through the applicable payment processing systems.
 

Maximus Detail does not independently store complete credit card numbers or card security codes in its customer records.
 

We may retain transaction records, invoices, and payment confirmations as necessary for accounting, customer service, and legal compliance.
 

7. Cookies and Website Analytics
 

Our website uses cookies and similar technologies to support essential website functionality, maintain customer login sessions, improve performance, and understand visitor interactions. We use Google Analytics to collect information about website traffic, visitor activity, and site performance. Google Analytics may use cookies and similar technologies to collect technical and usage information in accordance with Google's privacy practices.

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Cookies may be used to:

  • Maintain website security and functionality.

  • Remember visitor preferences and account sessions.

  • Support booking and purchasing features.

  • Measure website traffic and performance.

  • Improve navigation and usability.
     

Some cookies are necessary for the website to function correctly. Other cookies may be associated with optional analytics or third-party integrations.
 

Visitors may manage cookies through their browser settings and, where available, the website's cookie preferences.
 

Disabling certain cookies may affect website functionality.
 

8. Sharing of Personal Information
 

Maximus Detail does not sell customer personal information or customer contact lists.

We may share information with trusted service providers when reasonably necessary to operate our business, including:
 

  • Wix and its website hosting and customer management services.

  • Payment processors and financial transaction providers.

  • Email and communication service providers.

  • Website analytics and technical support providers.

  • Other service providers assisting with booking, customer communications, or business operations.
     

These providers may process information according to their respective privacy policies and applicable contractual obligations.
 

We may also disclose information when required by law, to respond to lawful requests, or to protect our legal rights, customers, and business operations.
 

9. Email Communications and Marketing
 

Customers may receive communications related to appointments, quotes, purchases, account activity, and other service-related matters.
 

Subscription to our newsletter and promotional communications is entirely optional. We send marketing emails only to individuals who have voluntarily subscribed or otherwise provided appropriate consent.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those messages or by contacting us directly.
 

Unsubscribing from promotional communications does not prevent us from sending necessary service-related or transactional messages.
 

10. Data Retention
 

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, provide customer services, resolve disputes, and comply with applicable legal obligations.
 

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Customers may request deletion of their personal information, subject to applicable legal requirements and legitimate business recordkeeping obligations.
 

11. Your Privacy Choices and Rights
 

Depending on applicable law, you may have the right to:

  • Request access to personal information we maintain about you.

  • Request corrections to inaccurate information.

  • Request deletion of eligible personal information.

  • Request a copy of certain personal information.

  • Withdraw consent for optional marketing communications.

  • Exercise additional privacy rights available under applicable law.
     

To submit a privacy-related request, please contact us at info@maximusdetail.biz.
 

We may request reasonable verification of your identity before processing requests involving personal information.
 

We will review and respond to requests in accordance with applicable law.
 

12. Children's Privacy
 

Our website and services are intended for adults and individuals legally authorized to arrange automotive detailing services.
 

We do not knowingly solicit or collect personal information from children under the age of 13.
 

If we become aware that personal information has been collected from a child under 13 without appropriate parental authorization, we will take reasonable steps to delete that information.
 

Parents or guardians who believe a child has submitted personal information may contact us for assistance.

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13. Third-Party Websites and Services
 

Our website may contain links to third-party websites, social media platforms, or external services.

These websites operate independently and may maintain their own privacy policies and data collection practices.

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Maximus Detail is not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of external services before providing personal information.
 

14. Information Security
 

We take reasonable measures to protect customer information against unauthorized access, disclosure, alteration, or misuse.
 

Our website relies on Wix's hosting infrastructure and security technologies, along with applicable access controls and administrative safeguards.
 

While we strive to protect personal information, no internet-based service or electronic storage system is entirely free from security risks.
 

15. Changes to This Privacy Policy
 

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.
 

Updates will be posted on this page with a revised effective date.
 

We encourage visitors to review this policy periodically.
 

16. Contact Us
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If you have questions about this Privacy Policy, how your information is handled, or would like to submit a privacy-related request, please contact:

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Maximus Detail

Eugene, Oregon

Email: info@maximusdetail.biz

Website: www.maximusdetail.biz

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We will make reasonable efforts to address privacy-related inquiries promptly and appropriately.

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